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Plumbing Services

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Review by Erika Peterson. in Murphysboro, IL
Comments:We had a burst water pipe in our detached studio. Sam from A & W found the well-hidden external shut-off for that line (which had eluded both us and a previous plumber), gave us an estimate for repairing the damage, and gave us tips for some parts of the job we could do ourselves. Sam was friendly, professional, knowledgeable, and very thorough! Now I’m pretty annoyed at the plumber from a different company we had out a couple years ago for a similar problem: he just worked on what was right in front of him without thinking about the bigger picture, and now here we are with an even bigger, more damaging leak. Now that the line is shut down we don’t need to hurry to fix the problem, but when we decide to do it, we will definitely go with A & W Plumbing.

Review by Nancy Bradford. in Mt Vernon, IL
Comments:Our water heater was not working so it was replaced. I contacted the office and they came out the next day. The serviceman was professionally dressed and very courteous. He changed the water heater in a timely manner.

Review by Lisa Cardinale-Brown. in Etherton, IL
Comments:We called on Monday and they said he could come and clean the drain that day, but would have to come back to finish the other work. We chose to wait until Tuesday and have it all done in one day. Josh looked very young, but was completely thorough and professional. He was very methodical and carefully checked each and every connection for leaks before calling a job done. He put on booties before entering our home. He made certain that he did everything right the first time. He was also very friendly and personable. A & W Plumbing cleaned out main drain pipe, installed clean out in yard, replaced hot water heater and toilet. They also replaced our old garbage disposal with one that we purchased.

Review by Clifford C. in DuQuoin, IL
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: My need was rather urgent as we had to shut off water to the house until work was performed. A&W responded quickly and had a plumber at my house very shortly after my call. As work was being performed he explained the situation and my options at all times. He was polite, efficient and completed the project quickly. Should the need arise I will most certainly call A&W again.

Review by Kathy F. in Mount Vernon, IL
Project: Clear a Clogged or Slow Drain
Comments: They were polite and professional, made sure that the job was done and that the area clean during and after! I would recommend them to anyone that has a plumbing problem!

Review by Shirley D. in Herrin, IL
Project: Install, Repair or Replace Plumbing or Fixtures
Comments: Dan, the plumber was polite, professional, neat, clean, nice and he did a perfect job for us. We did not have a mess to clean up, and he was fast as well as efficient.

Review by Dennis A. in Christopher, IL
Project: Clear a Clogged or Slow Drain
Comments: Fast on time service. The plumber called me on time and let me know at every step what was going on and how much it would cost and offered cheaper alternatives